Travel Intelligence Report
Travel Intelligence Report
This new report leverages CJ’s travel sector data to explore the ups and downs of the travel industry within the affiliate channel, including trends in bookings, travel duration, top destinations, and more to understand where the industry has been and where it's headed.
The Travel Intelligence Report draws upon CJ’s global network data and advanced program integrations to show sector-specific and category-level booking data which provides visibility into traveler demand from 2019 and through 2022. Growth values in this report were factored using booking data for travel programs active in the CJ network. The interactive charts allow for flexible viewing, filtering, and downloading.Dig into the Data & Insights
Travel Transformed
Learn moreBooking Trends
Learn moreConsumption Rates
Learn moreTop Destinations
Learn moreFuture Bookings
Learn moreKey Takeaways
Learn moreBooking Value: Reaching New Heights
In 2022, the value of bookings across all lines of business—air, car, hotel, and vacation packages—has increased, regardless of how far in advance they're booked, due to both the rising cost of travel and travelers booking longer stays. This year, travel booked greater than 3 months out had the highest average order value and travel duration, $980 USD and 3.9 days, respectively. Yet bookings within 6-12 weeks of the travel start date experienced a greater increase in booking value when compared to 2019, increasing 41%.
Getaway Cost
Booking values for trips within 7 days out remain the lowest compared to larger booking windows but have been increasing every year since 2020.
Platform of Choice
Booking values remain only slightly higher on desktop versus mobile, but bookings within 12 weeks are closing the gap.
Book Now
In 2022, travel duration has been higher on mobile in every booking lead time except for trips booked within 7 days, in which desktop bookings hold the higher travel duration.
Thrive with Diverse Publishers
We heard over and over again that a diverse mix of publishers sustained many brands through the bleakest periods of the pandemic by offering a way to reach customers who dearly needed advice about safe destinations and travel protocols. Success in variations of publisher models continues to pave the way for more partnership opportunities and CJ’s Recruit Partners tool can help to discover specific publisher and advertiser KPIs such as customer location, top-performing categories, and audience reach.
To help travelers complete a booking, Buy Now Pay Later models are popular with bigger “revenge travel” budgets that can be paid off over time. And as an alternative to hotels, vacation rentals are the front-runner line of business for influencers, many of whom have added affiliate links to their travel-related content.
We also know that global activation is top of mind for brands, and publisher recruitment has proven to be a key to gaining traction in new markets. New publishers can bring local-market insights that enable brands to adapt promotional messaging that resonates locally and uncovers new opportunities. Working with diverse publisher models provides a means to showcase a brand while travel still recovers and people have their wallets open to book. With the rich insights available in CJ’s Affiliate Customer Journey reporting, brands can identify publishers reaching travelers in the Discovery and Evaluation phases of trip planning when it’s crucial to be present, and ideally, find the incentive needed to book.
Be Agile
Booking behaviors are constantly and rapidly shifting which means that travel brands need to be nimble with their affiliate program strategy. Campaign launches now require flexibility on the part of both advertisers and publishers to assess and evaluate trends and adjust strategies to achieve greater success. Taking advantage of tools such as Situational Commissioning will help to maximize ROI on targeted SKUs by profitability.
For example, this past summer travel season, all countries, but especially Europe, saw compounding problems with airport logistics due to issues outside the control of travel. Such volatility and its impact on cancellations, last minute and otherwise, have reinforced consumers’ interest in flexible rates and travel options that have less risk and more upside.
Working with as many publisher models as possible will provide a greater opportunity to connect with and showcase your brand while travel still recovers. Capture share of wallet while people have their wallets open to book travel. Consider assessing which publishers are getting consumers in the Discovery and Evaluation phases of their travel planning by leveraging CJ’s Affiliate Customer Journey reporting—these consumers are shopping around, and it’s crucial that they see your brand’s offers, and ideally, your incentives to book travel.
Positively Mobile
Mobile devices are especially important to travelers who now engage with travel brands on their phones from the research phase, to booking, to check-in. As we’ve emphasized, it's critical to optimize that shopping path and be present at every consumer touchpoint. As travel booking apps become woven more technically throughout the actual trip experience with adjustable itineraries, digital key cards, and real-time alerts, travel loyalty programs have their chance to shine. New and returning loyalty members booking through apps become brand loyal to their reward currency with higher engagement points in the app and improved customer experience.
The past few years in the affiliate channel have come a long way from a substantial gap in solutions for mobile tracking, as well as a lack of transparency into true publisher impact, which cost the channel inventive mobile partnership opportunities. The integration of Button’s PostTap through CJ was a perfect pairing for the travel segment as affiliate travel shoppers are known to be loyal to their rewards points, both from a brand and publisher perspective and app bookings facilitate easier bookings. This smart combination of technology and platform enhances the customer journey and channel tracking now accurately reflects the impact of affiliate to foster smarter partnerships.